At Exotic Expedition, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or interact with our services.
1. Information We Collect
When you visit our website, we may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, shipping and billing address.
- Payment Information: Credit card details or other payment methods used during transactions.
- Website Interaction Information: IP address, browser type, and browsing behavior (e.g., pages viewed, time spent on our website).
- Order Details: Products you’ve purchased, and order history.
2. How We Use Your Information
We use the information collected for the following purposes:
- Order Fulfillment: To process and ship your orders, and to manage returns or exchanges.
- Customer Support: To provide assistance, respond to inquiries, and handle complaints.
- Marketing & Promotions: With your consent, to send you marketing communications and special offers.
- Website Improvement: To analyze user behavior and improve website functionality and performance.
- Security & Fraud Prevention: To protect against unauthorized transactions or potential fraud.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data with trusted third parties, including:
- Payment Processors: To securely process your transactions.
- Shipping Partners: To deliver your orders.
- Service Providers: For email marketing, website analytics, or technical support.
- Legal Obligations: If required by law or in response to legal proceedings.
4. Data Security
We take the security of your personal information seriously. We implement industry-standard security measures such as encryption and secure socket layer (SSL) technology to protect your data during transmission and storage.
5. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. You can manage your cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access and Review: Request a copy of the personal information we hold about you.
- Rectification: Correct any inaccurate or incomplete personal information.
- Deletion: Request the deletion of your personal data (subject to legal obligations).
- Opt-out of Marketing: Unsubscribe from our marketing communications at any time.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top. We encourage you to review our Privacy Policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Exotic Expedition
Email: contact@exoticexpedition.com
Phone: 579-897-2097
Address: 409-D Street Celanese
Drummondville, Quebec, Canada
Zip Code : J2B 5K2
This Privacy Policy complies with relevant privacy laws such as GDPR and CCPA, where applicable.